BONDING | Oriel Training & HR Solutions
A one-of-its-kind training program on Patient Relationship Management
Introduction: Oriel Patient Relationship Management
Any form of illness – whether a major allment or a simple cold causes physical and emotional distress. A time for any medical practitioner to be gentle, patient and understanding. Today with advancement in medical sciences, healthcare service providers are Investing substantially and equipping themselves with better technology and well-trained medical personnel.
Yet, there are times when they have to increasingly attend to a galore of patient complaints which are not always clinical in their nature but deal with inter personal relations, professionalism, lack of communication and behavior of the staff.
Oriel presents BONDING a training program on Patient Relationship Management (PRM) that fills a long-felt vold in the Healthcare Service sector.
What Does It Do?
BONDING equips participants with good professional conduct and effective communication skills. BONDING also enables participants to develop empathy and sensitivity towards patients helping them to handle patients and visitors professionally. Thereby, creating an efficient and friendly service providing health organization.
Digital
Advertising
Whether it’s targeted ads on Google or Facebook, we’ll help
you reach potential patients in
your area and drive traffic to
your website and physical location.
Social Media
for Doctors
We’ll manage your social media presence across platforms like LinkedIn, Instagram, Facebook, and Twitter to keep your audience engaged and informed about your practice.
Website Design
for Doctors
We’ll develop a customized website for you that highlights your services, expertise, and patient-centric approach while optimizing it for search engines to drive traffic.
Online Reputation Management
Our expert team monitor and manage your online reviews and ratings to ensure that your practice maintains a positive image and continues to attract patients.
Whom is it meant for?
Researched and developed by Oriel considering Indian conditions, BONDING is targeted at the non-medical, para-medical and medical staff of Hospitals, Diagnostics Centres, Nursing Homes, Clinic Staff and others associated with delivering healthcare services.
What Does It Encompass
- Understanding the patients
- Easing the patient’s woes
- Patient Care service dimension and facilitation
- Good patient communication skills / language
- Etiquette & Mannerisms
- Being a professional in all situations
- The right image: efficient & friendly organization
- Emotional commitment to the patients
- Today’s Operating Environment
- Creating a good buzz for services and have patients as goodwill ambassadors
- Maintaining the PRM
- Continuity get it, keep it and grow it.
How is it done – Methodology
- Participative Lecture mode
- Interactive Learning
- Role-play & practice
- Individual analysis, feedback and correction.
- Audio/Video aids.
Why Choose Oriel?
Expertise:
With years of experience in digital and communication marketing tailored for healthcare professionals, we specialize in helping medical practices like yours thrive in the competitive online landscape.
Tailored Solutions:
We offer personalized strategies and solutions designed specifically for medical practices, ensuring that your digital presence reflects the unique expertise and atmosphere of your practice.
Proven Results:
Our track record speaks volumes. We’ve assisted numerous medical practices in enhancing their online visibility, attracting new patients, and optimizing revenue through strategic marketing initiatives.
It will help you put a smile on your patient's face and staff alike
resulting in speedy recovery, sound reputation, and loads of BONDING!
Introducing
PRM-The Boon:
BONDING! The Patient Relationship Management program provides a host of benefits:
- Better services to patients
- Improve patient satisfaction
- Bring down patient complaints
- Maintain cordial relations between staff and patients
- Reflects the professionalism of the organization’s staff and creates a buzz for their efficiency and friendly way of handling patients.
Founded in 2004 by distinguished Communications Professionals, Oriel provides cutting-edge Media Training that helps leaders, from across functions and sectors, in presenting their cases and leveraging media platforms for building equity for themselves and organizations they represent.